FAQs
Cloaked Cathedral:
All a-la-carte digital products are final sale.
Single Session:
Re-schedules are permitted after purchase if available. For single purchase readings or calls you have within 24 hours from the date of purchase to cancel.
Package Sessions:
For guidance package calls or readings, you can cancel at any time and you will be refunded for the amount of calls or readings that went unused. If you decide to cancel mid-call, you will still be charged for the time of that call in full. If canceling your guidance calls package, please do so 48 hours before the next scheduled session.
Messages with SZ AUDREY:
Cancellations and refunds are through the Substack site and subject to their terms & conditions.
Scheduling:
Scheduling for sessions is first come first serve. Rescheduling is available and also first come first serve.
Session Expiration:
-Session purchases must be used within 6 months
Tech Issues:
Email: Info@cloakedcathedral.com
We aim to get back to you as quickly as possible, likely within 48 hours.
Right to Refusal: We have the right to cancel and refund services to anyone at any time.
Sessions are not for you if:
You’re needing the help of a licensed clinician. The services in these sessions are not a substitute for therapy or a doctor’s care. If you are dealing with mental health issues please make sure you’re under the care of a licensed clinician. Additionally, these sessions may not be for you:
If you are currently dealing with active addictions.
If you have a tendency to ignore truth and run from vulnerability.
If you’re looking for someone to do your inner work for you.
If you’re unwilling to grow and evolve.
If you’re closed minded and dogmatic.
If you’re looking for a quick fix to life’s obstacles and problems.
If you are under the age of 21.
If you are needing health or legal questions looked at.
If you’re currently experiencing suicidal ideation, dial 988 within the United States for 24/7 support. Click HERE for worldwide crisis hotline support.